Privacy Policy

Overview & Scope

Tether Melbourne ("we", "our", or "us") respects the privacy rights of our residential clients under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy details how we collect, store, and utilize personal information collected during mobile installations across Melbourne.

Information We Collect

We collect essential operational information required to quote, coordinate, and execute clothesline installations. This includes your name, contact telephone number, Melbourne property address, apartment access requirements, and specific substrate/balcony dimensions provided by you.

Use of Information

Your details are used strictly for scheduling site visits, assessing strata-specific installation requirements, dispatching our mobile vehicle, processing payments, and fulfilling warranty obligations. We do not sell, rent, or trade your personal information with external advertisers.

Storage and Data Integrity

All recorded details are retained within encrypted systems with strict access controls. Information relating to strata permissions and building permits is archived securely in accordance with Victorian trade compliance standards.

Contact & Inquiries

For questions concerning your personal data or to request corrections, contact our privacy officer at:

Tether Melbourne
Snell Grove 112, 3046 Melbourne
Phone: 40732529868
Victoria, Australia